Policies of Healing Isis

Please take note of the policies below.
For special Reiki Sessions, special cases, group events, and Cleansing and
Clearing of properties, further policies may apply.
These will be discussed at the time an appointment is made.

I am considerate of your time and therefore I ask that you please be considerate of mine.

Scheduling an Appointment
In order to schedule an appointment for a session/service you need to contact me directly. The best way to do so is via email at: . You can also call me at: 443-200-2684. If I do not answer please leave a message with the service you are inquiring about and possible appointments times. Leave your phone number or email (whichever is best for you) slowly so that I can respond in a timely manner. An appointment is only confirmed via email or via an in-person, written agreement.

Deposits
For many sessions/services a deposit is required. This is due to the fact that once an appointment is agreed upon Natalie will save that time, as well as time to prepare for your appointment exclusively for you, as you are likely to do as well.

For some services a pre-payment is required to secure your appointment and/or spot in a workshop due to the time and effort (preparation, set up, travel, etc.) involved in such services.

Non-Refundable Deposit
In case you need to reschedule or cancel an appointment you are (phone or in person) are required to contact Natalie at least 24 hours prior to the scheduled appointment. If you do not do so you will be charged 50% of the session fee. Any request to reschedule or any cancellation notice is only confirmed via an email/written exchange. By contacting Natalie at least 24 hours prior to your scheduled appointment you will allow her to offer that time to another person.

Deposits for receiving the Angel Links are also non-refundable as per the above guidelines as a spot in the attunement workshop is saved for you. In case you cannot attend you are required to contact Natalie at least 24 hours prior to the attunement workshop. If you do not do so you the deposit will not be refunded.

For group events/readings a deposit is required. The deposit of $60.00 is not refundable. In case you need to cancel you may use the deposit for another/re-scheduled group reading. This reading must occur within one (1) year of your original group appointment in order for you to use the deposit.

Policy for cancellation or re-scheduling and appointment
In case you need to reschedule or cancel an appointment you are (phone or in person) are required to contact Natalie at least 24 hours prior to the scheduled appointment. If you do not do so you will be charged 50% of the session fee. Any request to reschedule or any cancellation notice is only confirmed via an email/written exchange. By contacting Natalie at least 24 hours prior to your scheduled appointment you will allow her to offer that time to another person.

Your Appointment
Please be sure that you arrive on time for your appointment. It is usually good to give yourself sufficient time to arrive about 5 minutes before your session is scheduled to start.

In case you realize that you are running late, contact Natalie as soon as you can before your appointment starting time. This means that you probably want to call her (443-200-2684) to indicate how late you are running to see whether it will still be possible to have your session that day. Given the fact that Natalie has other appointments she cannot guarantee that you appointment will still be possible that day but it may be the case. If other appointments are already scheduled not leaving enough time to still have yours we will either re-scheduled as soon as possible or you will receive 50% of your fee back or as soon as possible.

Policy for “No Show” Incidents
Please note the policy for cancellation or rescheduling, as well as the “non-refundable deposit.”

In case you do not contact Natalie and/or you are late for your appointments you are considered to be a “no show.” Being late for an appointment means arriving more 10 -15 minutes after the original start time of the appointment. Unless you contact Natalie as quickly as possible and the reason for your “no show” was an emergency, you will not be refunded the fee for the session/service.

Policy for Refunds
Please note the policy for cancellation or rescheduling, “now show” incidents, as well as the “non-refundable deposit.”

In cases where you do not contact Natalie and/or you arrive more than 10 -15 minutes after the original start time of the appointment, you are considered to be a “no show.” Unless you contact Natalie as quickly as possible and the reason for your “no show” was an emergency, you will not be refunded the fee for the session/service.

Travel/Distances
In case the appointment is scheduled to be at your home a travel/distance fee may apply.

If your home is located more than 25 miles and up to 35 miles from Windsor Mills, MD an additional $ 20.00 travel fee is required. For travel further than 35 miles an additional fee of $ 5.00 per each 10 miles is required.

This fee is required to be pre-paid as well.

Group events/Group Angel Card Readings
Group events/Group Angel Card Readings are normally held in your home.

Natalie will first provide the group with a general overview of Angel Card Readings and how they can be beneficial to you. She will provide some materials for your guests to browse through during the event while they are waiting their turn for an individual reading. The individual readings will be given in a more private setting (a private area) and each reading will be 15 minutes. Afterwards the guests can get together and talk about their personal readings, if they choose to do so.

A private area with a small table and two chairs is needed for the personal readings during the event. It is best if that area is set aside a little. Natalie will bring a few important items for that area and requires about 15 minutes to set the area up as necessary for the work.

Please be sure to provide snack/light refreshments or else for your guests as they will need to wait their turn for their individual readings.

Please make sure that there will be no alcohol served prior or during the readings/event.

* A minimum of 5 guests/readings is required.
* The maximum of guests/readings is 10 people per event.
* Readings are 15-minutes for each guest for $15.00 each.
* With a minimum of 5 guests, the hostess’ reading is free.

For group events/readings a deposit to book the date for you is required. The deposit of $50.00 is not refundable. In case you need to cancel you may use the deposit for another/re-scheduled group reading. This reading must occur within one (1) year of your original group appointment in order for you to use the deposit.

Since the event will be held at your home a travel fee may apply.

If your home is located more than 25 miles and up to 35 miles from Windsor Mills, MD an additional $ 20.00 travel fee is required. For travel further than 35 miles an additional fee of $ 5.00 per each 10 miles is required.

This fee is required to be pre-paid as well.

Minors and the need for permissions
At times you may have a minor that you would like to in a session and that you are requesting and appointment for. In such case you need to please e-mail me prior to the session so that you can fill out a consent form prior to the session. Natalie cannot allow any minor to participate in a session without a signed consent form from their guardian/parent.

Health Form
For and during Energy Healing appointments Natalie will ask you a few health related questions. As Energy Healing is not a substitute for medical care you may be asked to sign a consent form at the time of your appointment.